Fast Growth

Fast Growth

How many times have you heard this story?  A few friends start a company because they’ve got talent in their field and a passion to succeed.   They do well, moving from their garage/basement/apartment.  The story inevitably includes a...

Importance of Employee Loyalty

Grow from the inside out.  It’s a phrase we use a lot at FiveFour because it describes what we help businesses do. It applies to a lot of aspects of your business, particularly when it comes to building your team.  Hiring is a top-of-the-mind...

Don’t ‘hire.” Select and retain.

Hiring. It’s the topic of nearly every conversation I have with my clients coming out of the pandemic.   It’s a great challenge facing business leaders. But it’s the one thing that usually has the largest impact on your culture and is an opportunity to...
“That’s why we have so much turnover”

“That’s why we have so much turnover”

I was speaking to the COO of a large construction company because they were having a hard time finding and keeping workers. They’d had more than 60% turnover the previous year and things weren’t improving.  He couldn’t understand why. Even though there was a...
Realize how pressure can make you better

Realize how pressure can make you better

You want a job description for the business leader of today? I can give it to you in two words: solve problems.  I know what you’re saying: “Tell me something I don’t know.” After all, everyone’s heard the statistic that 80 percent of startups don’t make it to...
Start with WHY

Start with WHY

When we started FiveFour in early 2018, the vision of the founders was to teach everyone what had made our individual businesses successful: a remarkable customer experience. But what we discovered is that, with our customers, most needed a step before that. They...