by arturo | Aug 10, 2022 | Develop The Team
The best entrepreneurs make decisions based on their values. The best managers make decisions based on the corporate values. The best leaders teach their people how to make decisions based on the corporate values. When you start a business, you make...
by arturo | Jul 27, 2022 | Develop The Team
A plant supervisor who I coach told me a story that illustrates a great lesson for leaders everywhere. This supervisor’s work occasionally took him on location with their customers in other parts of the country. Seeing the huge benefit local...
by arturo | Jun 22, 2022 | Define The Culture, Develop The Team
How’s your wellbeing? I know that sounds like the beginning of a hot yoga class. But it’s a question that business leaders need to ask their employees. Then, actually listen to the answers. Why wellbeing? I’ve repeatedly stressed...
by arturo | May 11, 2022 | Develop The Team, Drive Results
The hardest job for many business owners and leaders is doing less. Most people who start or lead businesses achieve early success from “doing” work. So much so that they forge an identity as a nose-to-the-grindstone manager who achieves through sheer force of...
by arturo | May 4, 2022 | Develop The Team
There’s an old saying that you’ve probably heard. It’s, “Pride comes before the fall,” and it’s one that I think of often. The saying originates with the Bible. Proverbs 16:18 states: “Pride goes before destruction, and an haughty spirit before a fall.” ...
by arturo | Apr 20, 2022 | Develop The Team
One of the examples I frequently use working with clients involves a medical practice that allows their team to give small gifts as service recovery or just to say thank you. That story came from my friend and FiveFour co-founder Matt...