by arturo | Feb 16, 2022 | Develop The Team
I’m not a big football fan. That said, I couldn’t help but notice a pertinent lesson in the results of the Super Bowl on Sunday. I can’t be the only one who saw the parallels between the L.A. Rams victory and the success of organizations that stage...
by arturo | Jan 5, 2022 | Develop The Team
I’ve learned a lot from the Walt Disney Company. They’re a “North Star” in the customer experience world. Disney CEO Bob Iger, retired on Dec. 31 after 15 years leading the company. Iger is widely respected as one of the great business leaders of his...
by arturo | Dec 1, 2021 | Define The Culture, Develop The Team
You know what will be cool? The year 2222. You’ll never have to think, “What year is it?” Of course, we probably won’t be here in 200 years but who knows, right? (Stay healthy!) So, we’ll have to make do with 2022. Are you ready? The first day...
by arturo | Nov 17, 2021 | Define The Culture, Develop The Team
I believe in the 4D Transformation Method that we teach at FiveFour. I know it works because we see the evidence with our clients. It’s even better when that evidence comes from the bottom up, like this email a client forwarded from a new employee: “Wow! I finished...
by arturo | Sep 15, 2021 | Develop The Team
It’s been 10 years since Steve Jobs passed away, but the lessons to be learned from his life and the business he built will be around for a long time. Possibly the best insight into what made Jobs what he was comes from the...
by arturo | Sep 1, 2021 | Develop The Team
What are your habits? Not the bad ones, like smoking or not making the bed. I mean the good habits, the ones that determine how much we get done every day. Whether we are successful in our careers or keep our families happy. One of...